FAQs

Services

As peers support workers, we specifically have lived experience, which means that we have accessed mental health services ourselves. Our core belief is that recovery is possible, and we encourage and support this with the understanding that people can grow from challenges and setbacks. Peer workers are powerful models and evidence of the reality of recovery. We also have a responsibility to challenge stigma and discrimination in our roles.

This incorporates building authentic, empathetic and mutual relationships, ‘peer to peer’, in a confidential space and to be a listening ear.  Peer support is a person centred strengths’ based approach focusing on an individual’s hopes, aspirations and goals.  Peer support involves helping others make changes achieved through ‘being with’ rather than ‘doing for’.

We have peer support workers in every centre, so all Jami members can access peer support.

If you providing help or support to a relative, partner or friend unpaid to someone with a mental health problem, whether you give practical help or emotional support , live with the person or provide support from a distance, then you are a carer.

The carers service provides, 1-1 support, group support, telephone support, signposting to relevant services, link to Jami services i.e. employment, education, social work and occupational therapy and peer support.  We offer training and Headroom courses. We identify carers in the community and link carers to welfare benefit advice, housing and social care agencies.

We offer benefits advice for clients already registered and working with us.

Fundraising

If you want to find out more about becoming a Jami Patron, please contact Rachel Barres, Trust & Major Donor Fundraising Manager, and she will be happy to discuss this with you:

Rachel.barres@jamiuk.org or 020 8458 2223.

Find out more

Please contact Rachel Barres, Trust & Major Donor Fundraising Manager, and she will be happy to discuss the details with you:

Rachel.barres@jamiuk.org or 020 8458 2223.

Yes, we would be delighted for your support! Please contact Rachel Barres, Trust & Major Donor Fundraising Manager to discuss this in more detail:

Rachel.barres@jamiuk.org or 020 8458 2223.

There are many ways that you, your family, friends and community can get involved, and help raise vital funds for Jami.  These include:

  • Simcha Giving – you can ask people to give a donation instead of a present for your upcoming celebration
  • Joining or setting up a fundraising group
  • Taking on a challenge
  • Organising or attending a fundraising event

Alternatively, you could run for Jami in the Maccabi GB Community Fun Run (www.communityfunrun.org) or in the London Marathon.

One of the easiest ways to start fundraising is to set up an online fundraising page.  You can then share the link with your friends and family.  You can find Jami on a variety of crowdfunding sites.

For more information or to make a donation please visit www.jamiuk.org/getinvolved or call 020 8458 2223 or email info@jamiuk.org.

For London Marathon specific enquiries please contact Muriel Stempel on the above number, or by emailing Muriel.stempel@jamiuk.org.

If you would like to join or set up a fundraising group please call 020 8458 2223 or email info@jamiuk.org.

You do not have to be part of a fundraising group to hold a fundraising event for Jami.  The event can be any size and for any age – it is entirely up to you!  Once the event is over, and you have collected all the proceeds, you can send this to Jami by cheque or via our online donation page.

If you would like any help for your event from Jami please do not hesitate to ask!  We will be happy to support you in any way that we can – we would even love to attend if feasible.  We can provide you with Jami branded material, pledge cards and collection buckets if requested.

All funds raised will be greatly appreciated, and will help to ensure that we continue to reach and support members of the Jewish community.

If you would like to discuss your event ideas or to simply let us know that you’ll be hosting, please call 020 8458 2223 or by emailing info@jamiuk.org.

Nominating Jami for donations for your celebration could not be easier.  All you need to do is attach the following details to your invitation. 

There are many ways that you can donate to Jami, these are:

  • Over the phone by calling 020 8458 2223 and speaking with the Fundraising and Marketing Department
  • Online at https://jamiuk.org/ways-to-give/make-a-donation/ noting that the donation is in honour of a celebration
  • By cheque made payable to ‘Jami’ and sent to ‘Jami, Martin B Cohen Centre, Gould Way, Deansbrook Road, Edgware, HA8 9GL

Please be sure to notify us if you plan to nominate Jami, so that we are able to keep track of donors and the total amount raised.  That way we can update you at any time upon request, and will provide you with the total amount raised at the end of your celebration period.

For more information or to nominate Jami, please call 020 8458 2223 or email info@jamiuk.org.

No. Jami do not disclose the amount donated to the celebrant. Following the celebration, Jami will notify the celebrant of the total amount raised, along with a list of names of those who have donated. 

Following your donation, Jami will log the amount given, along with any further information, on our secure database, under a specific donor record. You will then be written to, to acknowledge receipt of your donation.

A donation can be made in any of the following ways:

  • Over the phone by calling 020 8458 2223 and speaking with the Fundraising and Marketing Department
  • Online at https://jamiuk.org/ways-to-give/make-a-donation/ noting that the donation is in honour of a celebration
  • By cheque or charity voucher made payable to ‘Jami’ and sent to ‘Jami, Martin B Cohen Centre, Gould Way, Deansbrook Road, Edgware, HA8 9GL

Jami accept all major credit and debit cards online and over the telephone. We also accept cash donations.

For more information please visit www.jamiuk.org/ambassador/ or call 020 8458 2223 or email info@jamiuk.org.

Yes, absolutely.  There are a variety of ways to get involved and support Jami on Mitzvah Day.  Please call  020 8458 2223 or email info@jamiuk.org to discuss further.

For more information please visit www.headonuk.org/ or call 020 8458 2223 or email info@jamiuk.org.

No, but you can donate by standing order. To organise this, please contact Richard Lally, Income Manager on 020 8458 2223 or email richard.lally@jamiuk.org.

Yes, they can be collected and signed for at our Edgware office. Please contact Richard Lally, Income Manager on 020 8458 2223 or email richard.lally@jamiuk.org  for more information.

Volunteering

Email Kelvin.Zane@jamiuk.org or fill in the application form on the website. Please see the list of current vacancies and information on the website.

We meet with potential volunteers. When we have received the application form we send off for references and, if necessary, apply for DBS checks if the role requires this. There is an induction meeting with new volunteers. If a volunteer is not suitable we will inform them as soon as possible.

Yes, travel expenses are paid if claimed.

Yes, if they work over lunchtime in a Jami locality where food is provided.

Volunteers are supported by their supervisors in the first instance and also by the Volunteer Coordinator. There are training courses including the Mental Health first Aid which are available free of charge to Jami volunteers.

Head Room Courses

You can download a prospectus here on our website. Alternatively, you can email headroom@jamiuk.org to request either an electronic or hard copy. 

If you would like to find out more about a course so you can make an informed decision you are welcome to call one of our Head Room team on 0208 458 2223.

To attend a course it is compulsory that you complete a booking form. Booking forms can be found at the back of our prospectus or can be downloaded from the website here.

Payment can be made online when booking for a course, via the booking form or cheques made payable to Jami and posted to the Head Room Team at the Martin B. Cohen Centre, Gould Way, Edgware, HA8 9GL

If you would like to pay by phone please call us on 0208 458 2223.

We work with young people in educational settings including schools and youth groups. You can find out more information about our schools and youth group programme here.

If you would like us to run a session please contact us here or email headroom@jamiuk.org

We provide a variety of mental health training sessions which can be run in-house at your organisation, school or youth group. To discuss training or to commission a session email us at headroom@jamiuk.org

Jami are trained instructors for both Youth and Adult Mental Health First Aid courses.

We run both Youth and Adult courses once per year for the community. To see if we are running a course click here

If you would like to register your interest in attending a course or to commission a course for a group please email us atheadroom@jamiuk.org to discuss logistics.

Other

You can self-refer or speak to us about someone you are concerned about. Call us on 020 8458 2223 and press 1, email us or use live chat.

For more information read our How to Refer page.

When you first contact us we will ask for your contact details and our duty worker will call you back within 2 working days. If you are not available when we call, the duty worker will call again. We will not leave a message on a land line but may leave a message if you provide us with a mobile phone number.

Together you and the duty worker will discuss your current situation and any support networks you have. You may be asked about the background to your current circumstances and the impact your mental health is having on you and the people around you. If you are a carer the duty worker may discuss with you how the role of carer impacts on you daily life.

The initial assessment usually takes place over the phone with a duty worker. At the end of the conversation the duty worker may:

  • Refer you to one of Jami’s services
  • Sign post you to anther service outside Jami
  • Provide you with additional information and guidance
  • Arrange to meet you to continue the initial assessment process

Jami accepts 3rd party referrals. We will check with you that you have the consent of the person you are calling about.

Jami is a GDPR compliant charity. For more information please read our privacy policy.

Currently Jami does not offer a counselling service. We can signpost you to appropriate counselling services.

If you identify housing as one of your needs we may be able to support you to apply to housing associations or private landlords. However, we do not have access to council or housing association stock and people will need to go through the usual processes in order to apply for accommodation. We do not have access to crisis accommodation. If someone presents as homeless we will refer to relevant agencies