About us

Our impact

Jami enriches and saves lives impacted by mental illness in the Jewish community.

We provide professional, person-centred and peer support services for people with mental health needs, as well as their families and carers. We advise and advocate for people navigating mental health services, and through education we equip the community with the skills and knowledge to be resilient, inclusive and better able to support mental illness and distress.

What we achieved in 2021

Advice & advocacy

Guiding people through the challenging journey of navigating mental health services and providing emotional support and expert advice from the moment someone contacts Jami.

  • 766 people received up-front support – almost three times more than in 2020
  • On average we replied within one and half working days to people calling Jami for the first time
  • We responded to 73 requests for short-term advocacy support
  • Over 90% of respondents1  in our annual survey who were new to us in 2021 agreed or strongly agreed that the first people they spoke to were professional, listened with kindness, and provided the information they needed to decide what to do next

Treatment & support

Providing professional, person-centred and peer support services, for young people and adults with mental illness as well as their families and carers.

  • 792 people benefitted from individual and group treatment and support, on average 400 people every month. 40% of these people were new to Jami
  • 171 new referrals to our Carers and Family Service
  • Over 27,000 interactions with individuals, such as one-to-one sessions, home visits and group support
  • In our 2021 annual survey, three quarters of service users2 agreed or strongly agreed that at Jami they feel part of a community of peers who understand and help them. Three quarters also felt that the service offered to them met their needs3

Education & campaigning

Providing education and training, developing collaborative partnerships, reducing stigma and building mutually supportive relationships across the wider community.

  • Jami Education delivered 237 events with over 3,600 attendances, including Mental Health First Aid training for schools and organisations
  • 377 events put on as part of our Head Room Café ‘mental health on the high street’ support programme for the wider community, with 3,192 attendances

To hear what our service users thought, check out the full results from our 2021 annual service user survey here.

Read our latest annual reports to see what we’ve accomplished with your support.

“For many years I was living in hell, nothing helped me I was in very bad shape, I was on the edge many times, I may not have been here today if it wasn’t for Jami.”
Michael, Jami service user

“The care, support, understanding, and patience I received was amazing. I could not have managed without the service.”
Helen, Family carer

“I have really been struggling but thanks for continuing to check in with me, it really helps to know people are there who are looking out for me who I can speak to.”
Simon, Jami service user

How we spend our money